Text copied to clipboard!
Title
Text copied to clipboard!Dental Office Coordinator
Description
Text copied to clipboard!
We are looking for a highly organized and detail-oriented Dental Office Coordinator to manage the daily operations of our dental practice. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. As the first point of contact for patients, you will play a crucial role in ensuring a positive experience from the moment they walk through the door. Your responsibilities will include scheduling appointments, managing patient records, handling billing and insurance claims, and coordinating with dental staff to ensure smooth operations. You will also be responsible for maintaining office supplies, managing correspondence, and ensuring compliance with health and safety regulations. The successful candidate will have a background in healthcare administration, strong organizational skills, and a commitment to providing exceptional patient care. If you are a proactive problem-solver with a passion for helping others, we encourage you to apply for this rewarding position.
Responsibilities
Text copied to clipboard!- Schedule and confirm patient appointments.
- Manage patient records and ensure confidentiality.
- Handle billing and insurance claims.
- Coordinate with dental staff to ensure smooth operations.
- Maintain office supplies and equipment.
- Manage correspondence and communication with patients.
- Ensure compliance with health and safety regulations.
- Assist with patient check-in and check-out processes.
- Handle patient inquiries and resolve issues.
- Prepare and manage daily, weekly, and monthly reports.
- Coordinate staff meetings and training sessions.
- Monitor and manage office budget.
- Implement office policies and procedures.
- Ensure a clean and organized office environment.
- Assist with marketing and promotional activities.
- Manage patient feedback and improve service quality.
- Coordinate with external vendors and service providers.
- Handle emergency situations and provide support as needed.
- Train and supervise office staff.
- Ensure compliance with HIPAA regulations.
Requirements
Text copied to clipboard!- High school diploma or equivalent; associate's or bachelor's degree preferred.
- Previous experience in a dental or medical office setting.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Proficiency in dental office software and Microsoft Office Suite.
- Knowledge of billing and insurance procedures.
- Ability to handle sensitive information with confidentiality.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Friendly and professional demeanor.
- Ability to manage time effectively and prioritize tasks.
- Knowledge of health and safety regulations.
- Experience with electronic health records (EHR) systems.
- Ability to handle stressful situations calmly and efficiently.
- Strong customer service skills.
- Ability to train and supervise staff.
- Commitment to providing exceptional patient care.
- Flexibility to work occasional evenings or weekends.
- Knowledge of HIPAA regulations.
- Ability to lift and carry office supplies and equipment.
Potential interview questions
Text copied to clipboard!- Can you describe your experience working in a dental or medical office?
- How do you handle multiple tasks and prioritize your workload?
- What strategies do you use to ensure patient confidentiality?
- Can you provide an example of a time you resolved a patient issue?
- How do you stay organized in a fast-paced environment?
- What experience do you have with billing and insurance claims?
- How do you handle stressful situations in the workplace?
- Can you describe your experience with dental office software?
- How do you ensure compliance with health and safety regulations?
- What steps do you take to provide exceptional patient care?
- How do you manage and train office staff?
- Can you describe a time you improved office efficiency?
- What is your approach to handling patient feedback?
- How do you coordinate with dental staff to ensure smooth operations?
- What experience do you have with electronic health records (EHR) systems?
- How do you handle emergency situations in the office?
- What is your experience with managing office budgets?
- How do you ensure a clean and organized office environment?
- Can you describe your experience with marketing and promotional activities?
- How do you stay updated on industry regulations and best practices?
